![]() ![]() ![]() ( Windows/Mac) If you have not logged into the game in some time, or recently updated Windows or Mac OS your graphics hardware (or drivers) or any other hardware components, try these steps before launching the game: – Resume logging in but when asked if you want to enable DirectX 10 or 11 graphics mode, choose “No” as part of this test. – Under the repair tab, enable “Reset game display settings” and click Ok – On the launcher prior to logging in with your username, click the button in the upper right that has the single down-arrow on it and choose Options ( Windows) If you chose “Yes” when asked to enable DirectX 10 or 11 graphics and this began occurring soon thereafter please then perform the following: ![]() Clicking on each in turn if you find one which lists in its details as being Version: 7.762 then uninstall that and then repeat the attempt to install 10.0 SP1 from the vcredist_x86.exe file. As a test try downloading and installing C++ manually via the download here, (use the vcredist_x86.exe when given the option to choose what download) however if that installer fails with any error then open the ‘Uninstall a Program’ list in the control panel and in there look for all listings of “Microsoft Visual C++ Redistributable”. ( Windows) This can occasionally be related to the game trying to locate system files related to the Visual C++ installation and not finding them. If you are encountering an issue where the game is crashing after you click the “Play” button on the launcher (just after you select the world you want to log into) please attempt the following: Nothing happens after clicking “Play” on the launcher.” OR “Game crashes after clicking play on the launcher.” There is a tip sheet from Standing Stones saying what to do if this happens to you. What has been happening is, I hit play, and CTD. I know it looks like I was logged in just yesterday. Suddenly, I log in, choose a realm, hit play. ![]() There were no problems with LOTRO until about the second week of August. You don’t see that acronym as often as you used to, do you? Crash to Desktop. ![]()
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